We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Make an api call
(MailerSend) when a new ticket in Zendesk
2
Make an api call
(MailerSend) when an agent replied to a ticket in Zendesk
3
Make an api call
(MailerSend) when a ticket status changed in Zendesk
4
Make an api call
(MailerSend) when a tag added to a ticket in Zendesk
5
Make an api call
(MailerSend) when a new agent created in Zendesk
6
Make an api call
(MailerSend) when a user replied to a ticket in Zendesk
7
Send an email
(MailerSend) when a new ticket in Zendesk
8
Send an email
(MailerSend) when an agent replied to a ticket in Zendesk
9
Send an email
(MailerSend) when a ticket status changed in Zendesk
10
Send an email
(MailerSend) when a tag added to a ticket in Zendesk
11
Send an email
(MailerSend) when a new agent created in Zendesk
12
Send an email
(MailerSend) when a user replied to a ticket in Zendesk